Where to Update Order Defaults?

Step-by-step instructions for configuring Orders Defaults within Pharmacy Defaults in SiCompounding.

Overview

The Orders Defaults section within Pharmacy Defaults controls how orders behave throughout their lifecycle. This includes default field values, automation behaviors, and order-level business rules that impact dispensing, fulfillment, shipping, billing, and compliance.

Important: Pharmacy Settings must be completed before using any other area of SiCompounding. Orders Defaults directly affect automation, workflow efficiency, and regulatory controls.

Accessing Orders Defaults

Click the FileMaker Pro icon to open FileMaker.
When FileMaker opens, locate the large menu bar on the left side of the window.
Click SiCompounding (near the top of the menu).
In the next window, several icons appear across the middle of the screen.
- Click Pharmacy to open the Pharmacy Dashboard.
From the blue sidebar menu on the left, select Settings (located at the bottom).
Under General Settings, select Pharmacy Defaults.
From the dropdown list, choose Orders.

Orders Defaults Sections

Within the Orders Defaults screen, you can configure:

Default Field Values
Automation Defaults
Default Behaviors

Each section should be reviewed carefully, as these settings define system-wide order handling.

Default Field Values

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Default Field Values determine how new orders are pre-populated when created.

Payment Method

Select the default payment method using the popup value list:

Cash
Check
Credit
Credit Card
Invoice
Reader

Default Payor

Select who is responsible for payment:

Institution
Patient
Physician
Study Partner

When to Pay

Postpaid
Prepaid

Default Delivery Method

Courier
Pickup
Shipping Carrier

Default Carrier

Select a carrier from the dropdown value list.

Automation Settings

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All automation options are configured as Yes / No and control how orders progress automatically through dispensing and fulfillment steps.

Filling Automation

Filling Automation (Yes | No)

When enabled, scanning the stock bottle during dispensing triggers:

Validation of the selected inventory lot
Printing of the prescription label
Setting the dispense record status to Filled

Filling Bulk Automation

Filling Bulk Automation (Yes | No)

When enabled, users can select multiple Ready to Fill dispenses at the Filling Station.

Optional Action (gear icon):

Print Order Label (Yes | No)

Triggered sequence:

Validate inventory lot selection
Print prescription label
Print order label (if selected)
Set dispense record status to Filled

Additional Automation Triggers

Trigger Scan Anything after Dispense Verification (Yes | No)
Trigger Scan Anything after Dispense Filled (Yes | No)
Trigger Print when sending Order to Pharmacy (Yes | No)
Trigger Print after filling a Dispense (Yes | No)
Trigger Print after verifying a Dispense (Yes | No)
Scan Stock Label required on Fulfillment (Yes | No)
Scan Stock Label required on Verification (Yes | No)

Order Routing & Printing Automation

Auto-send to Pharmacy after receiving payment (Yes | No)

Intended for payment-link workflows. Once payment is received, SiCompounding evaluates whether intervention is required and automatically moves the order to In Pharmacy.
Auto-send to Pharmacy after pre-check all RXs (Yes | No)

Intended for B2B API orders. After all RXs are pre-checked, the order is automatically moved to In Pharmacy if no intervention is required.
Auto-print Shipping Label after scanning all RXs (Yes | No)
Auto-print Drug Information when opening Dispense (Yes | No)
Go to the next Order back-to-back (Yes | No)

Default Behaviors

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Default Behaviors define required actions, validations, and optional steps during order processing. All options are Yes / No.

Call patient before shipping order
Offer patient consultation on each order
Offer patient consultation only on NEW orders
Require documented shipping override reason
Create note when editing an order
Show large order number on Pick Sheet
Require payer before sending to Pharmacy
Charge shipping price after creating label
Limit expiration date to 1 year from dispense date
Allow fulfillment while waiting for compounding result
Allow verification while waiting for compounding result
Use secondary email for billing notifications
Attach packing slip to order email
Attach packing slip to shipping email
Skip Ready to Pack step
Require scanning all RXs before shipping
NPI validation on each dispense
DEA validation on each dispense
Acknowledge shipping address
Ability to link orders when sending to Pharmacy
Pharmacist selection for Universal Claim Form

Pharmacy Settings (System Foundation)

Pharmacy Settings contain the templates, defaults, and configurations required for system-wide operation. These settings must be completed before using other areas of SiCompounding.

From Pharmacy Settings, you can manage:

Product Settings
Facility Areas
Equipment
Workflows
Costs and Fees
Lab Work
COM Templates
Notifications
Integrations
Automation Logs (final tab)

Best Practice: Enter all available and required data for each section and subsection to ensure accurate workflows, compliance, automation behavior, and reporting across SiCompounding.

Summary

Configuring Orders Defaults ensures consistent order handling, efficient automation, and compliance across dispensing, fulfillment, and shipping workflows in SiCompounding.