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Maintaining System Alerts?

Step-by-step guide to manage and maintain system alerts in SiCompounding for compliance, safety, and quality control.

Overview

System Alerts are automated notifications that ensure drug safety, quality, and regulatory compliance. They notify users of potential issues ranging from immediate safety hazards to regulatory deficiencies. Maintaining these alerts helps pharmacies manage risk and maintain operational compliance.


Navigation Path

  1. Click the FileMaker Pro icon to open FileMaker.
  2. From the left-hand menu, click SiCompounding.
  3. In the main window, select Pharmacy to open the dashboard.
  4. From the blue sidebar, select Settings.
  5. Scroll below Bins/Bags Setup, select Communications → Alerts from the dropdown.

Alerts System Window

The window displays a list of alerts including:

  • Name
  • Description
  • Alert Type

From this screen, you can:

  • Edit existing alerts
  • View change logs

Editing a System Alert

  1. Click the gear (settings) icon next to the alert you want to modify.
  2. Select Edit to open the Alert Settings window.
  3. Update the following fields as needed:
    • Alert Type (dropdown)
    • Description of Alert
    • Alert Active (√ box to activate/deactivate)
  4. Click Save to apply changes.

Viewing Change Logs

  1. Click the gear (settings) icon next to an alert.
  2. Select Change Logs to open the Record Modification Log.
  3. Review all changes made to the alert settings.
  4. Click the X in the upper-right corner to close the log.

Important Notes

The Pharmacy Settings section contains foundational configuration data required before using other areas of SiCompounding. From this section, you can manage:

  • Product settings
  • Facility areas
  • Equipment
  • Workflows
  • Costs and fees
  • Laboratory work
  • COM templates
  • Notifications and alerts
  • Integrations
  • Automation and audit logs

Ensure all required data is entered accurately for proper system operation.

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