Shipping Integration Setup?
Step-by-step guide for configuring shipping integrations in SiCompounding to support pharmaceutical logistics, compliance, and delivery workflows.
Overview
Shipping Integrations connect SiCompounding with third-party logistics providers using APIs to automate shipping workflows, maintain regulatory compliance, manage inventory, and support temperature-sensitive pharmaceutical deliveries. These integrations provide real-time tracking, accurate ETAs, and cost optimization for shipping medical supplies, prescriptions, and laboratory materials.
Important: Shipping Integrations are part of Pharmacy Settings and should be configured before using shipping-related workflows in SiCompounding.
Accessing Shipping Integrations
- Click the FileMaker Pro icon to open FileMaker.
- From the left menu, select SiCompounding.
- Click Pharmacy from the center icons to open the Dashboard.
- In the blue sidebar, scroll down and select Settings.
- After the Communications section, select Integrations (Shipping).
- Open the Shipping tab to view available integrations.
Available Shipping Integrations
Shippo Integration
About Shippo
Shippo is a shipping platform that helps businesses manage carriers, rates, and labels. While commonly used in e-commerce, Shippo can support pharmaceutical shipping with appropriate configuration. Click the Setup button.
Shippo Setup Overview
Shippo setup is a 7-step process table. Each step must be completed before moving to the next.
1. API Tokens
Before starting, complete the following checklist in Shippo:
- Create or log in to your Shippo account - Go to https://apps.goshippo.com/join?
- Configure Account settings
- Configure Billing
- Add Carriers
- Copy API tokens from the API tab
Configuration Fields
- Shippo Test Token
- Shippo Live Token
- Use Live (checkbox)
- Test Connection button
Click Set after testing and validating all entries.
2. Sender / Return Address
Enter all required fields for both addresses.
Sender Address
- Name, Company Name
- Address Line 1 & 2
- City, State, Zip, Country
- Email, Phone, Fax
Return Address
- Same fields as Sender
Click Set to continue.
3. Client Carriers
Shippo supports two carrier types:
- Shippo Carrier Accounts
- Shippo-managed accounts with negotiated rates
- Your Own Carrier Accounts
- Carrier accounts you manage independently
Click Get Carrier Accounts to import configured carriers, then click Set.
4. Services
Each carrier service can be customized.
Service Settings
- Service Name (imported)
- Carrier (imported)
- Dry Ice (Yes/No)
- Flat Fee
- Fee Minimum
- Estimated Delivery Days
- Active (Yes/No)
Click Set when complete.
5. Parcel Templates
- Review available parcel types
- Assign fees or deactivate parcels as needed
Click Set after updates.
6. Extras
Optional shipping rules and pricing:
- Signature Fee
- Saturday Delivery Fee
- Dry Ice Fee
- Priority Alert Fee
- Free Shipping thresholds
- Shipping Margin (%)
- Shipping Label Cost
- Optional Label Text
- Reference 1 & 2
- Request Retail Rates (Yes/No)
Click Set to save.
7. Label Format
- Select Default Label Format from dropdown
- Click Set
Ameriship Integration
About Ameriship
Ameriship specializes in secure, medical-grade deliveries for prescriptions, lab samples, and healthcare supplies.
Ameriship Setup Process
1. API Tokens
- Contact Ameriship to obtain an App Key
- Enter the App Key
- Click Test Connection
- Click Set
2. Sender / Return Address
Same required fields as Shippo.
Click Set when finished.
3. Services
- Click Get Services to import
- Configure:
- Dry Ice (Yes/No)
- Flat Fee
- Fee Minimum
- Delivery Days
- Active (Yes/No)
Click Set.
4. Service Areas
- Click Get Service Areas
- Review zip codes
- Toggle Active status
- Click Set
5. Parcel Templates
- Assign fees or activate/deactivate parcels
- Click Set
6. Extras
Same optional settings as Shippo (fees, margins, label text, references).
Click Set.
7. Label Format
- Select default format
- Click Set
TABZ Shipping Groups (HealNow)
About TABZ / HealNow Shipping Groups
- Supports courier and last-mile delivery
- Enables patient group–based shipping rules
- Uses HealNow API patient group mappings
Setup Steps
- Click Setup
- TABZ Shipping Groups Map window opens
- Click + New to:
- Add carriers or services
- Adjust status
- Delete entries
- Click X to close when finished
UPS Integration
About UPS
UPS provides enterprise-grade pharmaceutical logistics, including cold-chain management, fulfillment, and reverse logistics.
- Click Setup to begin configuration
USPS Integration
About USPS
USPS supports prescription and medical supply delivery nationwide.
USPS Setup
Addresses API Fields (All Required)
- Name
- Auth Method
- Endpoint
- Auth Username / Password
- OAuth Grant Type
- OAuth Client ID / Secret
- OAuth Access Token URL
- Status (Active | Inactive)
- Token Information
Click Set after completion.
DDM Medical Delivery
About DDM
DDM Medical Delivery focuses on healthcare logistics with a personalized service approach.
DDM Setup
API Tokens
- Contact DDM to obtain credentials
- Enter DDM Client ID and Client Key
- Click Test Connection
Sender / Return Address
- Same required fields as other carriers
Services
- Click Get Services
- Configure Dry Ice, Fees, Days, Active status
- Click Set
FedEx Integration
About FedEx
FedEx supports pharmaceutical shipping with temperature-controlled, secure, and clinical-trial–ready delivery services.
- Click Setup to configure
Best Practices & Notes
- Complete Pharmacy Settings before enabling shipping integrations
- Test every integration before live use
- Carefully configure Dry Ice, fees, and delivery constraints
- Shipping rules directly impact compliance, cost, and patient safety
Reminder: Pharmacy Settings include Product setup, Facility Areas, Equipment, Workflows, Costs & Fees, Lab Work, COM Templates, Notifications, Integrations, and Automations. All relevant data should be completed to ensure smooth operations in SiCompounding.
This completes the Shipping Integrations – Step by Step guide.