Isak Computing
Prescriptions

Where to Cancel a Prescription?

Step-by-step instructions for cancelling a prescription in SiCompounding.

Overview

This guide explains how to cancel a prescription within the SiCompounding system. Cancelling a prescription ensures it is marked inactive in the system while maintaining proper record-keeping.


Accessing the Prescription

  1. Click the FileMaker Pro icon to open FileMaker.
  2. In the next window, select SiCompounding from the left menu bar.
  3. From the middle icons, click Pharmacy to open the Dashboard.
  4. Click Prescriptions from the blue sidebar menu.

Locate the Prescription to Cancel

  1. The Prescriptions window displays three main process areas at the top left:
    • Intake Process
    • Fulfillment Management
    • Refills Management
  2. Under Intake Process, click a relevant queue (e.g., In Process).
  3. From the list of prescriptions:
    • Use the Search bar (by Rx Number, Patient Name, or Drug)
    • Or scroll through the list to locate the prescription.

Cancelling the Prescription

  1. Click on the prescription row you want to cancel.
  2. Scroll to the bottom left corner of the window and click Cancel Prescription.
  3. A confirmation popup will appear. Click Yes to confirm cancellation.

Note: Once cancelled, the prescription is marked as inactive in the system but remains in records for auditing purposes.


This completes the step-by-step guide on:
Where to Cancel a Prescription

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